Thinking about the future of healthcare
We are developing a culturally responsive and value sensitive micro-narrative approach that helps communities reflect on healthcare experiences, articulate future priorities, and generate richer insight for research, service design, and innovation.
Opportunity
Why this matters?
Healthcare organisations need better ways to understand what communities value, trust, and want from future care. Existing engagement methods often miss the reflective, nuanced, and culturally grounded perspectives that shape real-world healthcare decisions.
What this project does?
We are developing a conversational micro-narrative method that uses AI to support reflective storytelling, generate narrative summaries, and allow participant review thereby helping preserve voice, ownership, and depth while improving scalability.
Why it is promising?
The approach combines qualitative richness with a more structured, repeatable workflow, creating potential value for inclusive service design, public engagement, health research, and innovation across diverse communities.
The approach
From lived experience to usable strategic insight
A new way to gather reflective, culturally responsive insight at scale, without sacrificing nuance, trust, or participant voice. Practical for research, design, and real-world innovation.
A Companion
Supports reflective conversations about healthcare experiences in a more approachable and inclusive way.
A Future Vision Tool
Helps people imagine preferred healthcare futures and articulate what better care could look like.
A Discovery Tool
Reveals values, concerns, priorities, and opportunities for healthcare innovation and service design.
Impact potential
Built for relevance beyond a single study
Most engagement methods extract. This one listens. Starting with South Asian communities in the UK, we are building a reusable model for culturally grounded insight, one that can travel across contexts, communities, and healthcare systems.
Collaboration
Connect with us
Send us a message
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